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Custom AI agent development for businesses
An AI agent does more than chat. It can answer questions from your own knowledge, then take action: book an appointment, update your CRM, send a follow-up or pass a complex case to a person. Lisan Systems designs, builds and tests custom AI agents for businesses around the world.
We ground every agent in your real data and workflows, keep people in control of important decisions, and measure accuracy before and after launch.
Trained on your business
Agents answer from your own documents, policies, prices and FAQs, not guesses.
Takes real actions
Booking, CRM updates, emails, tickets and hand-offs through secure integrations.
Human in control
Clear limits, approvals for sensitive steps and easy escalation to your team.
Tested and measured
We evaluate accuracy and safety before launch and monitor performance afterwards.
What is the difference between an AI chatbot and an AI agent?
A chatbot answers questions. An AI agent can also use tools to get things done, such as checking your calendar and booking a slot, looking up an order, or creating a support ticket. For many businesses the biggest time savings come from these actions, not just the answers.
AI agents we build
- Customer service agents for your website, WhatsApp and social inboxes
- Booking and appointment agents connected to your calendar
- Sales and lead follow-up agents that qualify enquiries
- Internal knowledge agents that answer staff questions from your documents (RAG)
- Operations agents that automate repetitive admin and reporting
AI trained on your own data
Using retrieval-augmented generation (RAG), your agent searches your approved knowledge, such as documents, website content and product data, and answers from it with sources. That makes answers more accurate and keeps your information private.
AI workflow automation
Agents work best when they are connected to the tools you already use. We integrate with inboxes, calendars, CRMs, spreadsheets and databases, so work moves on automatically and your team only steps in when it matters.
Frequently asked questions
What can an AI agent do for a small business?
Typical first wins are answering customer questions 24/7, booking appointments, following up leads, and cutting repetitive admin such as data entry and reporting.
Is my data safe with an AI agent?
We design agents so they only access the data they need, use reputable AI providers with appropriate data processing terms, and keep sensitive actions behind approval. We can also help you meet data protection requirements such as GDPR.
Will an AI agent replace my staff?
It usually takes repetitive work off your team so they can focus on customers and complex cases. We always build in easy hand-offs to a person.
How much does an AI agent cost?
It depends on how many tasks and integrations are involved. We quote every project individually after a free, no-obligation call, based on exactly what you need, so you only pay for what matters to your business.
How do you make sure the agent gives correct answers?
We ground it in your approved knowledge, test it against real questions before launch, set clear limits on what it may say or do, and monitor conversations afterwards.
Related services
Want an AI agent for your business?
Tell us which task takes up your team's time. We will suggest where an AI agent can help first. Get a free quote