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AI chatbots for small businesses
An AI chatbot trained on your business can answer customer questions instantly, day and night, on your website, WhatsApp, Instagram and Facebook Messenger. Lisan Systems builds AI chatbots for small businesses around the world that give accurate answers, capture leads and book appointments, then hand over to your team when needed.
Unlike old menu-based bots, a modern AI chatbot understands natural questions and replies in your tone of voice.
Answers 24/7
Customers get instant replies at any hour, so enquiries are not lost overnight.
Trained on your info
Prices, services, opening hours, policies and FAQs, all from sources you approve.
Website and messaging apps
On your site, WhatsApp, Instagram and Messenger, in one consistent voice.
Captures and books
Collects contact details, qualifies leads and books appointments into your calendar.
What an AI chatbot can do for your business
- Answer common questions about prices, services and availability
- Qualify enquiries and collect contact details
- Book, move or cancel appointments
- Send customers to the right page, product or person
- Hand complex or sensitive conversations to your team
WhatsApp and Instagram AI chatbots
Many customers now message rather than call. We can connect your chatbot to WhatsApp Business, Instagram and Facebook Messenger, so every channel gets the same fast, accurate answers.
See Ctrl, our AI inbox for Instagram, Messenger and WhatsApp
Built properly: accurate, safe and on-brand
We ground your chatbot in approved information, test it against real customer questions, and set clear rules for what it should not answer. You can review conversations and improve answers over time.
Add a chatbot to a new or existing website
We can add an AI chatbot to your current website or include one as part of a new website build.
Frequently asked questions
How much does an AI chatbot cost?
It depends on how much it needs to know, which channels it covers and what actions it takes. We quote every project individually after a free, no-obligation call, based on exactly what you need, so you only pay for what matters to your business.
Can the chatbot answer questions about my specific business?
Yes. It is trained on your own information, such as services, prices, policies and FAQs, so it answers about your business rather than giving generic replies.
What happens if the chatbot does not know the answer?
It says so politely and hands the conversation to your team, or collects the customer's details so you can reply.
Is an AI chatbot GDPR compliant?
It can be, with a lawful basis for processing, a clear privacy notice, data minimisation and appropriate data processing agreements with the AI provider. We help you set this up.
Can a chatbot book appointments?
Yes. We can connect it to your calendar or booking system so customers can book, change or cancel appointments in the chat.
Related services
Ready to answer every customer, instantly?
Tell us where your customers contact you and what they usually ask. We will show you what a chatbot could handle. Get a free quote