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AI receptionist for small businesses
Missed calls and slow replies cost bookings. An AI receptionist answers your calls and messages 24/7, handles common questions, books appointments into your calendar and passes urgent or complex enquiries straight to you. Lisan Systems builds AI receptionists for small businesses around the world, such as salons, clinics, dentists, tradespeople and local services.
It speaks naturally, follows your rules, and gives your customers a quick, friendly response even when you are busy.
Never miss a call
Calls and messages answered instantly, out of hours and when you are busy.
Books appointments
Checks your real availability and books, moves or cancels slots.
Knows your business
Services, prices, locations and policies, answered consistently.
Hands over smoothly
Urgent or complex calls go to you with a clear summary.
How an AI receptionist works
Your AI receptionist is set up with your services, prices, opening hours and booking rules. When a customer calls or messages, it understands the request, answers questions, checks availability and books the appointment, then sends a confirmation. Anything outside its rules is passed to you with a summary.
AI receptionists for salons, clinics and trades
- Salons and beauty: bookings, prices, reschedules and reminders
- Clinics and dentists: appointment requests and practice information
- Tradespeople: job enquiries, quotes, call-outs and scheduling
- Local services: opening hours, availability and lead capture
Calls, WhatsApp and social messages
We can cover phone calls with an AI voice assistant and written channels such as WhatsApp, Instagram, Messenger and your website chat, so customers get the same service wherever they contact you.
AI chatbots for small business
Set up around your rules
You decide what the receptionist can do on its own and what must come to you. We test it with real scenarios before launch and refine it with you afterwards.
Frequently asked questions
Can an AI receptionist book appointments?
Yes. It can check your calendar, offer available slots, book, move or cancel appointments and send confirmations.
Does it sound like a robot?
Modern AI voices sound natural and friendly. We choose a clear British English voice and write the script in your business's tone.
What happens with urgent calls?
You set the rules. Urgent or sensitive calls can be transferred to you or flagged immediately with a summary.
How much does an AI receptionist cost?
It depends on call volume, channels and integrations. We quote every project individually after a free, no-obligation call, based on exactly what you need, so you only pay for what matters to your business.
Can it work with my existing booking system?
Often, yes. We can connect to many calendars and booking systems, or set up a simple booking calendar if you do not have one.
Related services
Stop missing bookings
Tell us how customers contact you today. We will show you how an AI receptionist could handle it. Get a free quote